At olx88, protecting the personal information of our members is a core operational responsibility — not an afterthought. This Privacy Policy sets out exactly what data we collect, why we collect it, how long we keep it, who we share it with, and what rights you hold as a data subject. We encourage every member to read this document in full before registering or depositing.
Your Privacy, Our Priority
A plain-language overview of our core privacy commitments. The full legal text in the sections below takes precedence in all cases.
olx88 collects only the personal data strictly necessary to operate your account, verify your identity, process payments, and comply with our legal obligations. We do not harvest data beyond what is needed for these defined purposes.
Every piece of data transmitted between your device and olx88 servers is protected by industry-standard 256-bit SSL encryption. Passwords are stored as salted cryptographic hashes; they are never accessible in plain text by any employee.
You have the right to access, correct, and request deletion of your personal data at any time. You can also object to certain processing activities and request a portable copy of the data we hold about you by contacting our support team.
olx88 does not sell your personal data to any third party. Data is shared only with trusted service partners — payment processors, KYC verification providers, and fraud prevention services — solely as required to operate the platform and protect members.
We use strictly necessary cookies to maintain your session and platform functionality, and analytics cookies to understand aggregate usage patterns. We do not use cross-site tracking cookies or sell browsing data to advertising networks.
olx88 retains personal data only for as long as necessary for the purposes for which it was collected, or for as long as required by applicable legal and regulatory obligations. Account data is typically retained for five years following account closure.
1.1 This Privacy Policy applies to all personal data processed by olx88 in connection with the operation of its online gaming platform, including data collected through the website at olx88.asia, any associated mobile interface, customer support channels (live chat and email), and marketing communications.
1.2 This policy applies to all current and former Members, prospective registrants, and any other individual whose personal data olx88 processes in the course of its business operations.
1.3 olx88 operates primarily in the Indonesian market, serving players across Jakarta, Surabaya, Medan, Bandung, Bali, Semarang, Yogyakarta, Makassar, Palembang, and other cities. Where applicable, our data practices are aligned with internationally recognised privacy principles, including those reflected in Indonesia's Personal Data Protection Law (UU PDP).
1.4 This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which are incorporated by reference.
Throughout this Privacy Policy, the following terms carry the meanings set out below:
3.1 Registration Data. When you create an olx88 account, we collect your full legal name, date of birth, residential address, email address, and your chosen username. This data is mandatory — without it, we cannot open an account or verify your eligibility to use the platform.
3.2 Identity Verification (KYC) Data. To comply with our anti-money-laundering (AML) obligations and to confirm that you are at least 21 years of age, we collect copies of government-issued identification documents (such as your National Identity Card / KTP or passport), proof of address documents, and payment method ownership evidence (such as bank passbook screenshots or e-wallet account confirmations).
3.3 Financial Data. We collect details of payment methods used to deposit and withdraw funds, including bank account numbers, e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), and transaction records. We do not store full debit or credit card numbers on our own servers; these are tokenised by our payment processing partners.
3.4 Usage and Gameplay Data. We automatically collect data about how you interact with the platform, including login timestamps, session duration, pages visited, games played, wagers placed, bet outcomes, and device/browser information. This data is used for account management, fraud detection, responsible gaming monitoring, and platform improvement.
3.5 Communication Data. When you contact our customer support team by email or live chat, we retain records of those communications, including any attachments, for quality assurance and dispute resolution purposes.
3.6 Technical Data. We collect your IP address, device type and operating system, browser type and version, screen resolution, and approximate geolocation (country/city level, derived from IP). This data helps us detect fraud, prevent unauthorised access, and optimise the platform experience.
3.7 Marketing Preferences. If you have consented to receiving promotional communications, we record that consent and the channel preferences you selected (e.g., email notifications about reload bonuses, seasonal promotions for events such as Idul Fitri or Ramadhan). You may withdraw this consent at any time via your account settings or by contacting support.
olx88 uses the personal data it collects for the following defined purposes:
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Registration data, technical data |
| Identity verification (KYC) and age confirmation (21+) | KYC documents, registration data |
| Processing deposits and withdrawals in IDR | Financial data, KYC data |
| Fraud prevention and security monitoring | Technical data, usage data, financial data |
| Responsible gaming monitoring and intervention | Usage/gameplay data, communication data |
| Customer support and dispute resolution | Communication data, account data |
| Personalised promotions (with consent) | Marketing preferences, gameplay data |
| Platform analytics and improvement | Usage data, technical data (aggregated) |
| Legal and regulatory compliance | All categories as required by law |
4.1 olx88 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you, except where such processing is necessary for fraud detection or AML screening — in which case you have the right to request human review of any decision that adversely affects your account.
4.2 Gameplay and betting pattern data may be used by our responsible gaming team to identify signs of problem gambling and, where appropriate, to proactively reach out to Members with information about available support tools. This activity is conducted in your interest and does not constitute marketing.
olx88 processes your personal data on one or more of the following legal bases:
6.1 olx88 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes under any circumstances.
6.2 We share personal data with the following categories of trusted third-party service providers, strictly on a need-to-know basis and subject to binding data processing agreements:
6.3 olx88 may disclose personal data to government authorities, law enforcement agencies, or regulators where we are required to do so by applicable law, court order, or lawful regulatory request. We will notify affected Members of such disclosures where legally permitted to do so.
6.4 In the event of a corporate merger, acquisition, or sale of assets involving olx88, personal data held by the Company may be transferred to the successor entity. Members will be notified of any such transfer and of any changes to the terms governing their data.
7.1 olx88 uses the following categories of cookies on the platform:
7.2 olx88 does not use advertising cookies, retargeting pixels, or third-party cross-site tracking technologies that share your browsing behaviour with external advertising networks.
7.3 You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the platform. Disabling analytics or functional cookies will not prevent access but may reduce the quality of your experience.
7.4 In addition to cookies, olx88 uses server-side logging to record IP addresses, request timestamps, and browser fingerprints for security monitoring purposes. These logs are retained for 90 days and are accessible only to authorised security personnel.
8.1 olx88 retains personal data for no longer than is necessary for the purposes for which it was collected, or for as long as required by applicable legal and regulatory obligations. The following general retention periods apply:
8.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to any individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
8.3 Where a Member exercises their right to erasure (see Clause 10), olx88 will action that request as promptly as practicable, subject to any overriding legal obligation to retain the data for a specified period.
9.1 olx88 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
9.2 Despite these measures, no internet-based platform can guarantee absolute security against all possible threats. In the unlikely event of a data breach that poses a risk to Members' rights and freedoms, olx88 will notify affected individuals promptly and take all appropriate remediation steps.
9.3 Members share responsibility for account security. You must choose a strong, unique password, keep your credentials confidential, and enable two-factor authentication where available. olx88 will never ask for your password by email, live chat, or telephone. Report any suspected unauthorised access to your account to our support team immediately.
10.1 As a data subject, you have the following rights with respect to the personal data olx88 holds about you. To exercise any of these rights, please contact us at the details provided in Clause 15.
10.2 olx88 will respond to data subject requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further sixty (60) days, and we will notify you of any such extension and the reason for it.
10.3 We will not charge a fee for actioning data subject requests unless the request is manifestly unfounded or excessive, in which case we may charge a reasonable administrative fee or decline to action the request, providing written justification.
11.1 olx88 services are strictly intended for adults aged 21 years and over. We do not knowingly collect or process personal data belonging to individuals under the age of 21. Registration by or for a minor is a serious breach of our Terms & Conditions and will result in immediate account closure.
11.2 If a parent or guardian believes that their child under the age of 21 has registered an account or submitted personal data to olx88, they should contact us immediately at the details in Clause 15. We will investigate the report promptly, close the account, and delete all associated personal data without undue delay.
11.3 olx88 employs both automated and manual controls to detect registrations by individuals who may be under the minimum age, including cross-referencing date-of-birth data provided at registration against KYC documents.
12.1 olx88 is headquartered and operates its primary infrastructure to serve the Indonesian market. Some of our third-party service providers — including KYC verification vendors, fraud prevention platforms, and analytics tools — may be located in or process data in countries outside Indonesia.
12.2 Where personal data is transferred to a third country, olx88 ensures that adequate safeguards are in place, such as binding contractual clauses or the use of service providers that operate under internationally recognised data protection standards equivalent to those that apply in Indonesia under the UU PDP framework.
12.3 By registering an account with olx88, you acknowledge that your personal data may be transferred to and processed in countries other than Indonesia as part of the service delivery process described in this policy.
13.1 The olx88 platform may contain references to third-party game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft, and others). These studios operate their own game delivery infrastructure, and their privacy practices — while required to meet the standards olx88 mandates contractually — are governed by their own privacy documentation.
13.2 olx88 is not responsible for the privacy practices of any third-party game provider, payment processor operating its own consumer-facing interface, or any other external service accessed through the platform. We encourage Members to review the privacy documentation of any third-party service they interact with directly.
14.1 olx88 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or business operations. The revised policy will be published on this page with an updated effective date.
14.2 Where a material change is made — for example, a new purpose for which we process personal data, or a new category of third-party recipient — we will notify Members via their registered email address or through an in-platform notification at least fourteen (14) days before the change takes effect, allowing sufficient time to review the update.
14.3 Your continued use of the platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with the changes, you may request account closure under the terms described in our Terms & Conditions.
14.4 The current version of this Privacy Policy supersedes all prior versions. In the event of any conflict between this policy and any other olx88 communication regarding data practices, this policy shall prevail.
15.1 For any questions, concerns, or requests relating to this Privacy Policy or the personal data olx88 holds about you, please contact our Data Protection team through the following channels:
15.2 olx88 aims to resolve all privacy-related queries and complaints internally to the satisfaction of the Member. If you have submitted a complaint and are not satisfied with our response within thirty (30) days, you may escalate the matter to the relevant data protection supervisory authority in your jurisdiction.
15.3 olx88's designated Data Protection contact is reachable via the email address above. All data subject requests are logged, tracked, and actioned within the statutory timeframes described in Clause 10.
Now that you understand how olx88 handles your personal data, explore our full range of gaming options — from live casino tables and sports betting to hundreds of premium slot titles, all secured with enterprise-grade encryption.